# Creating a Customer Service Revolution with Purpose with: John DiJulius

Episodio de [EO Impact Drivers](https://escuchario.semeescucha.es/podcast/eo-impact-drivers), de EO Puerto Rico.

- Publicado: 31 de enero de 2026
- Duración: 32 min
- Temporada 1, episodio 5
- Audio: https://anchor.fm/s/1096450b4/podcast/play/113055894/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-11-23%2F06da6bfe-7b9a-5945-755b-c156bae11482.mp3
- Página: https://escuchario.semeescucha.es/podcast/eo-impact-drivers/episodio/6416908-creating-a-customer-service-revolution-with-purpose-with-john-dijulius

## Sobre este episodio

In this episode, service authority John DiJulius shares how he transformed childhood adversity into a relentless mission to rewrite the rules of customer experience. From founding The DiJulius Group to writing six best-selling books and crafting the X-Commandment methodology, he shows how purpose-driven service can make price irrelevant and loyalty inevitable.• Discover how John turned service into a competitive advantage for brands like Ritz-Carlton, Nordstrom, Starbucks.• Learn about his personal journey of struggle, resilience, and leadership.• Unpack the principles of his X-Commandment system and how they inspire real cultural change.Subscribe to Ignite Podcast Puerto Rico. Learn how to transform service into your purpose.Este episodio está auspiciado por Tickerera, Irilo, Falcon Sánchez y Caribbean Sign Supply.

Anterior: [Scott Empringham on AI-Powered Comeback: $10M to $0 to $1B Impact](https://escuchario.semeescucha.es/podcast/eo-impact-drivers/episodio/6416909-scott-empringham-on-ai-powered-comeback-10m-to-0-to-1b-impact)
Siguiente: [Create a Million-Dollar Network: Visibility & Relationships with Selena Soo](https://escuchario.semeescucha.es/podcast/eo-impact-drivers/episodio/6416907-create-a-million-dollar-network-visibility-relationships-with-selena-soo)

## Últimos episodios de EO Impact Drivers

- [Built to Compete: Benjamin Kauffman on Discipline, Service & Going the Extra Mile](https://escuchario.semeescucha.es/podcast/eo-impact-drivers/episodio/6416900-built-to-compete-benjamin-kauffman-on-discipline-service-going-the-extra-mile) · 16 de octubre de 2026 · 27 min
- [Building the Foundation: The Vision That Started EO Puerto Rico with Carlos Cobián](https://escuchario.semeescucha.es/podcast/eo-impact-drivers/episodio/6416901-building-the-foundation-the-vision-that-started-eo-puerto-rico-with-carlos) · 25 de septiembre de 2026 · 12 min
- [Impact Drivers: In the Spotlight Series. The Story Behind the Builder - Carlos Cobián](https://escuchario.semeescucha.es/podcast/eo-impact-drivers/episodio/6416902-impact-drivers-in-the-spotlight-series-the-story-behind-the-builder-carlos) · 11 de septiembre de 2026 · 30 min
- [Del Legado al Futuro \| EO Puerto Rico — 10 Años](https://escuchario.semeescucha.es/podcast/eo-impact-drivers/episodio/6416903-del-legado-al-futuro-eo-puerto-rico-10-anos) · 29 de agosto de 2026 · 21 min
- [Así empezó todo, la curiosidad que me llevó a crecer sin fronteras con Yoel Rivera](https://escuchario.semeescucha.es/podcast/eo-impact-drivers/episodio/6416904-asi-empezo-todo-la-curiosidad-que-me-llevo-a-crecer-sin-fronteras-con-yoel) · 30 de mayo de 2026 · 25 min