# 1.3 The Journey Mapping Framework - The Missing Layer

Episodio de [Behave And Design](https://escuchario.semeescucha.es/podcast/behave-and-design), de Daniel Irala.

- Publicado: 22 de septiembre de 2025
- Duración: 16 min
- Temporada 1, episodio 3
- Audio: https://anchor.fm/s/ff2351e0/podcast/play/107532711/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-7-29%2F406519774-44100-2-cc240359ca023.m4a
- Página: https://escuchario.semeescucha.es/podcast/behave-and-design/episodio/10121932-1-3-the-journey-mapping-framework-the-missing-layer

## Sobre este episodio

Why do we struggle with routines even when we know what to do? In this episode, Daniel shares a personal discovery that transformed his approach to journey mapping. While mapping his chaotic morning routine, he uncovered a third, invisible layer that most journey maps miss: cognitive load. Learn how 50+ micro-decisions before 7 AM were sabotaging his mornings, why companies miss this crucial layer in employee experiences, and how to map what's actually happening in your brain. This isn't about perfect morning routines - it's about understanding the hidden architecture of your daily experiences.

Anterior: [1.2 Why We're Design Geniuses at Work But Chaos at Home](https://escuchario.semeescucha.es/podcast/behave-and-design/episodio/10121933-1-2-why-we-re-design-geniuses-at-work-but-chaos-at-home)
Siguiente: [1.4 Leverage Points: Why Most Change Efforts Fail](https://escuchario.semeescucha.es/podcast/behave-and-design/episodio/10121931-1-4-leverage-points-why-most-change-efforts-fail)

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